Your lab equipment
is broken. Your vendors
are missing in action.
And no one has a plan
for what comes next.
Lab Automation Advisory solves the operational problem in front of you today — and designs the automation path your organization actually needs. Two standalone services. Hire for one, or both.
Fix today. Design tomorrow.
Independent of each other. Hire for what you need.
No obligation. No vendor agenda. Just a straight conversation.
GMP & biomedical environments
We don’t sell equipment.
roadmap. Or just one.
Your interest only.
Your current vendors were never
built to solve this.
Pharma and biomedical operations face a specific and under-served problem. The vendors in this space are narrow, slow, and backwards-looking. They fix what broke yesterday. They don’t know what you should automate tomorrow. And they have no idea what a lab operations roadmap even looks like.
Your autoclave is down.
Your vendor can’t get there for a week.
Critical equipment downtime in a GMP environment isn’t a minor inconvenience — it stops research, delays timelines, and puts compliance at risk. Service response from niche vendors is notoriously slow. Nobody is managing your PM calendar proactively. You’re always reacting.
Every vendor wants to sell you
their system. Not solve your problem.
When you ask an equipment vendor about automation, they show you their catalog. There’s no one in the room whose job it is to look at your actual workflow and tell you what makes sense, what doesn’t, and what order to do it in. That advisor doesn’t exist in this space — until now.
You’re being asked to automate.
But nobody has a roadmap.
Leadership wants a path to automation. You’ve got a lab full of existing equipment, active workflows you can’t disrupt, and a budget that requires you to phase things intelligently. No vendor will help you design that plan. It’s not what they do. It’s exactly what we do.
Nobody is thinking about
what your lab looks like in five years.
New line development. Robot-specific solutions. Integration of the latest automation technology into existing lab infrastructure. Future lab space design. These are not things a service technician can help you with. You need someone who can see the whole picture — and design toward it.
The vendor that actually
shows up. And stays.
Responsive, accountable, GMP-aware equipment management for your lab and vivarium operations. We manage what’s in front of you right now — from large autoclaves to full lab equipment programs — with the strategic oversight your current vendors were never built to provide.
Preventive maintenance programs — scheduled, tracked, and actually executed. Not left to chance.
Emergency response coordination — when critical equipment goes down, you have someone who owns the problem.
Vendor accountability management — we manage your service relationships so you don’t have to chase anyone.
Full lab and vivarium equipment coverage — large autoclaves, liquid handlers, centrifuges, imaging systems, and more.
GMP-aware operations oversight — documentation, calibration tracking, and compliance support baked in.
This service stands alone. You do not need to engage the Automation Future service to hire for Operations Today. Fix what’s broken first — on your terms.
“The problem isn’t just that the equipment breaks. It’s that nobody owns the relationship between the equipment, the vendor, and the compliance calendar. That gap is expensive.”
— Micah Viana · Lab Automation Advisory
A roadmap for what
your lab is actually
becoming.
Vendor-agnostic automation strategy for pharma, biomedical, and R&D environments. We design the path from where you are today to a fully automated operation — in phases you can actually execute, with technology choices that serve your workflow, not a vendor’s quota.
Automation readiness assessment — what’s ready to automate, what isn’t, and in what order.
New line development planning — from workflow design to equipment specification to implementation sequencing.
Robot-specific solutions — which robotic technology applies to your environment and why.
Future lab space design — what your facility needs to look like to support automated operations.
Latest technology evaluation — unbiased analysis of emerging automation platforms for your specific use case.
This service stands alone. You don’t need to engage Operations Today to get an automation roadmap. Start with strategy if that’s where you are.
Current State Assessment
We map your existing workflows, equipment, staffing patterns, and compliance constraints. No assumptions. No vendor-influenced recommendations.
Automation Opportunity Map
Which processes are ready to automate, which require preparation, and which should stay manual. Sequenced by ROI, compliance risk, and operational disruption.
Technology & Line Roadmap
Specific technology recommendations, new line configurations, robot-specific solutions, and a phased implementation plan tied to your budget and timeline.
Lab Space & Operations Design
What your facility looks like when the roadmap is executed — physical layout, staffing model, and the operational infrastructure that supports fully automated workflows.
Advisory & Implementation Support
We stay in the room as you execute — evaluating vendors, reviewing proposals, and ensuring the plan holds as technology and priorities evolve.
Nobody else in this space
does both of these things.
Existing vendors fix equipment and leave. Automation consultants design systems without operational context. There is no one in the pharma and biomedical space positioned to solve today’s problem and design tomorrow’s path. Until now.
Years in Complex Operations
GMP environments, biomedical R&D, high-compliance facilities. The operational reality of your environment is not theoretical — it’s where this work comes from.
Vendor Relationships
We don’t sell equipment, represent manufacturers, or earn commissions on recommendations. The advice is yours. The agenda is yours. Nobody else’s.
Advisor for Both Problems
The only advisory in this space positioned to manage today’s operations and design tomorrow’s automated future — from the same trusted, vendor-neutral relationship.
25 years on the floor.
Not in the brochure.
Micah Viana has spent 25 years leading operations in the world’s most complex environments — high-end hospitality, enterprise real estate, and GMP and biomedical R&D environments. He has managed the people, the equipment, and the compliance pressures that define lab and vivarium operations at scale.
Most advisors in the automation space come from the vendor side — they know the equipment, not the environment. Micah comes from operations. He has lived the equipment downtime, managed the vendor relationships, navigated the PM failures, and designed the operational infrastructure that keeps regulated research environments running. That experience is the product.
Vendor-agnostic by design. No equipment sales. No manufacturer affiliations. The Lab Automation Advisory exists for one reason: to solve the operational and strategic gap that every pharma and biomedical lab is navigating — and that no current vendor is equipped to fill.
If your lab operations are
broken, or your automation
path is a blank page —
this is the call to make.
You need responsive, accountable equipment management and your current vendors aren’t delivering it.
You need an automation roadmap — phased, vendor-agnostic, and designed around your actual environment.
You need someone who can do both — and whose only agenda is your operation’s success.
30 minutes. No obligation. No vendor pitch. Micah will be on the call. We’ll understand where you are and whether there’s a fit worth exploring.
Lab Automation Advisory — Discovery Call
Pick a time. Micah will be there. 30 minutes is all it takes to know if this is worth pursuing.